A successful workforce management plan can be achieved by strategic forward planning, based on analysis of your current strategy. Your first step in this planning is gathering information about current staffing level and how well they are utilised. Secondly you will consider what your future anticipated workforce may look like aligned with your budget and business goals.
Analyse current workforce productivity
Evaluate how often you are short staffed over how many shifts and how many hours are spent on rostering and covering absences. Consider efficiencies you can introduce to streamline staff management. Identify occasions when staff are expected to work extra duties or overtime. Your workforce will lose productivity if employees are over-stretched and staff retention will suffer.
A workforce management (WFM) software solution which can integrate with your payroll and other packages, will automate and simplify roster creation and streamline your workforce operations. Staff attendance can be checked in real time, staff absences can be covered quickly by launching shift offers and using established lists to roster employees. This solution may be all you need to optimise your workforce and fill in gaps that are occurring. You will probably find that installing WFM software will streamline management tasks, allowing HR personnel to focus more on strategy development.
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Collect and use data analysis to create your workforce management plan
Artificial Intelligence (AI) WFM software is the easiest way to collect data on the movement of your rostered staff. This data is collected in real time and will show trends, patterns and areas for improvement. Reports and analysis of the data will form the basis for a viable workforce management plan that you can use to ensure a satisfied workforce leading to high staff retention, successfully drive higher productivity and improve customer relations and your bottom line.
Identify your business goals
Your business goals will determine your workforce management plan staffing targets. Your plans may include increasing marketing, cutting back on administration staff or beginning production on a new product. These goals will determine the numbers and skill levels of future staffing levels.
In current times, skills shortages are plaguing many businesses. Your business may make the decision to invest in training current staff or bringing in new staff to train if skilled workers are not available. To achieve your future business goals your company may take steps such as sponsoring overseas workers or enticing skilled staff with attractive terms.
As with any business plan, it is important to check on the health of your workforce management strategy at an agreed upon date. Evaluate whether you have achieved your set goals, if timelines have been realistic and decide whether changes need to be made.
WFM software is a useful tool to help create and enforce your workforce management plan. Solutions such as Humanforce WFM will be able to provide the data you need to improve productivity and will be flexible enough to incorporate changes to your workforce and adapt to your new goals as your plans evolve.