When you’re expanding your business and new employees are brought on board, it’s important to make sure they are properly trained and managed. Failure to do so can lead to decreased employee productivity, morale issues, and even turnover.
As Cezanne HR’s report on employee onboarding highlights, successful onboarding is key to reducing new hire turnover. In fact, 79% of new hires who had a great onboarding experience likely stayed with their organisation.
That’s why it’s so important to have a plan in place for training and managing new employees. Here are a few tips to get you started:
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1. Clearly Define Expectations
Be sure to set clear expectations with your new employees even before their first day on the job. This may include providing a job description, specifying the role, and outlining your expectations for their performance.
However, the survey found that there are about 17% of new hires feel that their job duties differed from what was described to them during the hiring process.
Making sure that your new employees understand what is expected of them from the start will help set them up for success. It will also make it easier to manage their performance down the road.
2. Initial Onboarding Process
Your initial onboarding process should help your new employees acclimate to their new role and workplace. This may include a review of company policies, an introduction to their team and other colleagues, and a tour of the office.
A well-designed onboarding process can make a big difference in employee engagement and satisfaction. Still, nearly 60% of new hires find that their company’s onboarding program is stressful.
This is likely because many onboarding programs are too long and overwhelming. It’s important to balance providing enough information and not bombarding your new employees with too much all at once.
3. Develop a Training Plan
Your new employees will need some time to get up to speed on the specific skills and knowledge required for their role. That’s why it’s important to develop a training plan that covers the essential information they need to know.
This is especially important if you have remote workers. The survey discovered about 26% of new hires who are remote feel left out of training and development opportunities.
When developing your training plan, consider using a variety of methods, such as online courses, in-person training, and shadowing experienced employees. And be sure to give your new employees time to practice what they’re learning before expecting them to work independently.
4. Schedule Regular Check-Ins
Once your new employees are up and running, it’s important to stay in touch with them and provide feedback on their performance. Schedule regular check-ins, either weekly or biweekly, to reach out and see how they’re doing
This is an opportunity for you to give feedback, answer questions they may have, and help them troubleshoot any challenges they’re facing. Employers often wait too long to give feedback, which can lead to misunderstandings and frustration.
In fact, about half of the new employees feel they don’t receive enough feedback from their managers. Checking in with your new employees regularly will help them feel supported and ensure that they’re on track to meeting your expectations.
5. Encourage Team Building
Building strong relationships with their colleagues is an important part of acclimating to a new workplace. As their manager, you can help facilitate this by encouraging team building and fostering a supportive work environment.
Onboarding programs are a great opportunity to get team building started. Over half of new hires often feel isolated and alone during their first week on the job.
You can also encourage team building by organizing social events, such as after-work happy hours or group lunches. And be sure to create opportunities for collaboration by assigning projects that require teamwork.
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6. Provide Resources and Support
As they settle into their roles, be sure to provide the resources and support they need to be successful. About 39% of new hires are more likely motivated if they receive proper support from their employer.
This may include access to relevant software, books or other resources, as well as mentorship from more experienced employees. You can also create opportunities for professional development, such as attending conferences or taking courses.
Encouraging your new employees to network within their industry is another great way to provide support. Help them connect with other professionals, either in person or through online communities.
Creating a successful onboarding experience for your new employees is essential to keeping top talent and ensuring that they’re productive from day one.
Make sure that you take the time to properly train your new hires. This means providing them with all the information they need to do their job effectively and showing them how everything works.